Angie's List Reviews

The salesman, the scheduler, the accounts lady and the entire roofing team were all superb. Very clean and efficient job.

Description of work:

Whole roof replacement

• Category: Roofing
• Services Performed: Yes
• Cost: $15000
• Work Completed Date: 11/30/2017
• Hire Again: Yes
• Overall A
• Price A
• Quality A
• Punctuality A
• Responsiveness A
• Professionalism A

—4/16/2018 John H.

I had used Impriano a year ago to replace my entire roof. The work also included replacing some gutters and shutters damaged by a falling tree in a storm. I was very pleased with their work. So when a more recent storm damaged some second story shutters, I called them. Mindy in the office was very good about keeping me informed of the timetable for delivery and installation of the shutters. The installer was very neat and professional. It wasn't so easy for him to place his ladder due to large bushes we have next to the house. The shutters look great and I did not have to do any cleanup after he was done.

Description of work:

Replace Shutters

• Hurricane Shutters
• Services Performed: Yes
• Cost: $672
• Work Completed Date: 4/10/2018
• Hire Again: Yes
• Overall A
• Price B
• Quality A
• Punctuality A
• Responsiveness A
• Professionalism A

—4/15/2018 Mark P.

It was a good experience. The meeting with the salesman was matter of fact. There was no hard sell or anything like that. There was good communication which included a couple of contract revisions at my request. Workers were punctual and left site totally clean. 

Description of work:

Replace roof, replace two skylights, fasten downspout and radon spout to the house, install gutter guards

• Category: Roofing
• Services Performed: Yes
• Work Completed Date: 11/9/2018
• Hire Again: Yes
• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A

—11/9/2018 Joseph B.

Impriano did a wonderful job. The office communication was amazing. The workers were very polite. The job was done well and the site left clean.

Description of work:

Shingles for house and shed, gutters

• Category: Gutter Repair & Replacement, Roofing
• Services Performed: Yes
• Work Completed Date: 6/24/2018
• Hire Again: Yes
• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A

—6/24/2018 Laura R.

Impriano’s reps were extremely helpful in selecting replacement roofing materials to prevent a roof failure like I had just experienced. They made recommendations for what I needed and explained it in a manner I could understand which was not the case with a different roofing contractor who came to my home to estimate the job. To me, the situation was something of an emergency with winter approaching, and Impriano made scheduling of my roof a priority. Workers were very professional, punctual, and took great care not to impact the adjacent townhouse properties. Workers kept me informed of how work was progressing. They took photos at various stages so I could see the work being done; the photos of the completed job confirmed that my existing gutter guards, etc., had been secured. They were very attentive to small details. For example, they pointed out that the nails used on an existing metal cover between my house and my adjoining neighbor were silver while the cover was brown. Although the roof is 3 stories high, they decided to use brown coated nails so the nails would blend with the cover. At the completion of the job, they cleaned everything up and used a metal detector to locate errant nails on my driveway.

Description of work:

I needed an entirely new roof on my Townhouse since the roof installed 11 years ago by a different contractor partially sagged resulting in extensive water damage to the supporting sheathing which had become so water-logged and swollen that water was now leaking into my attic.

• Category: Roofing
• Services Performed: Yes
• Cost: $6600
• Work Completed Date: 12/19/2017
• Hire Again: Yes
• Overall A
• Price A
• Quality A
• Responsiveness A
• Punctuality A
• Professionalism A

—5/11/2018 Ann D.